Paul Oakes Driver Training Terms & Conditions
The following terms and conditions represent the understanding of which training is offered by Paul Oakes Driver Training. The provision of training is subject to the acceptance of these terms and conditions.
Driving Licences and Fitness to Drive.
The client must produce a current, valid driving licence, provisional, full or international and must produce it on their first training lesson. In addition, the relevant information required to undertake on-line licence checks is to be made available for the instructor on their first lesson. Failure to do so will result in the learner not being allowed to drive the car on the public highways until such times that the licence checks have been completed due to insurance and legal implications. The client must be fit to drive and must disclose any medical condition which may affect their driving. The client must demonstrate that they can read an old style car number plate at a distance at 20.5m (67 feet) or a new style number plate from a distance of 20 m (66 feet). The client must inform their instructor of any impending court hearings with regards to driving offences. The Instructor has the right to cancel a lesson if it is suspected that the client may be unfit due to effects of alcohol, drugs (prescribed or otherwise) or any other conditions that would cause driving to be dangerous or illegal. The lesson fee will be payable.
Payments and Cancellations.
Tuition fees are payable in advance at the beginning of each lesson. Changes to advertised prices will be communicated at least one week in advance. Payment can be made by cash, bank transfer or cheque directly to the instructor. Cheques refused by the bank will incur a £15 administration fee. Payments for block courses of lessons are payable in full on the first day of the course. Payment is non-refundable if cancelled prior to the end of the course for any reason other than a certified medical condition. Intensive courses are subject to £100 non-refundable deposit after the initial assessment with the balance of the course due 24 hours prior to the booked course. 24 hours’ notice of cancellation of a lesson is required. Failure to give 24 hours’ notice will result in a cancellation fee of the agreed lesson fee. If the instructor cancels a lesson without prior notice due to unforeseen circumstances another lesson will be arranged with the pupil at an agreed date and time.
The instructor will endeavour to maintain regular lesson at an agreed time and day each week, however this cannot be guaranteed. The minimum lesson period is 1 hour. If for any reason the instructor is late for the lesson the instructor will make a concerted effort to advise the estimated arrival time and the lesson will be extended. If this is not possible for any reason the time will be credited on a future agreed suitable lesson. If the pupil is late for any reason the lesson cannot be extended.
All lessons will start and finish at the same location unless alternative arrangements are agreed in advance. The instructor will determine a location for practical lessons which ensures both the client and public safety – this means that the instructor may need to drive the pupil to and from the lesson location; this journey time forms part of the lesson.
Training vehicles supplied by the instructor are taxed, insured for the purpose of driving tuition and tests, are fully roadworthy and fitted with dual controls. Clients who require tuition in their own vehicle must supply evidence from their motor insurer that the car is covered for driving lesson when being supervised by a professional instructor in return for payment, the vehicle must also be taxed and hold a current MOT certificate where appropriate.
If necessary, the instructor reserves the right to re-arrange planned lessons to accommodate any other learner who has booked a driving test. This will be seen to be a priority booking as this is what all our learners set out to achieve. The instructor reserves the right to withdraw the use of their car for the driving test if in their professional opinion the client is below test standard; notice will be given before the test cancellation date. If the client begins lessons with a test already booked, the use of the instructor’s vehicle will be at the discretion of the instructor. Before the practical test, checks of the vehicle will be made by the client and instructor together to ensure that it meets test requirements. The instructor cannot be held responsible for faults developing whilst on the test which will be beyond the instructor’s control. The instructor cannot be held responsible for the test appointments cancelled by the DVSA due to bad weather, illness (including the instructor’s illness), staff shortages or other reasons. Such cancellations are beyond the instructors control and the use of car fee will still be charged. Your instructor will advise about the claiming compensation from the DVSA. The use of car fee will be charged at the equivalent of 2 hours of lesson for the day of test, unless extra travel time is required. If so extra payment will be agreed beforehand. The responsibility to check that all your documents, dates and times are in order for your theory/practical tests are down to you the pupil, we accept no responsibility. Always check with the instructor before booking a practical test.
Code of Conduct.
The instructor agrees to abide by the conditions of The ADI Code of Practice as set out by The Driver and Vehicle Standards Agency (DVSA) and the driving instruction industry.
Client Rights. These conditions do not affect any protection a pupil has under consumer legislation. We reserve the right to change or alter any of the terms and conditions without notice, but will endeavour to inform pupils of any changes as soon as possible. Further information may be obtained by mobile: 0788 19 12 024. Land line 01782 77 77 61